Leading heat pump experts since 2004

Ground Source Heat Pump System for a New Build in Hertfordshire

Client brief

The owners of a new-build family home in Hertfordshire wanted a single renewable system that could:

  1. Deliver comfortable space heating via underfloor circuits throughout the property.
  2. Provide dedicated heating for an indoor swimming pool.
  3. Offer summer comfort through fan-coil-unit cooling.
  4. Supply plentiful domestic hot water, all while minimising running costs and carbon emissions.

Our solution

Better Planet designed, supplied, installed and commissioned a high-capacity ground-source heat-pump (GSHP) system that meets every element of the brief.

ComponentDetails
Heat pumps3 × NIBE F1345-40 brine-to-water units (total 120 kW) operating in master-slave configuration
Ground collectors30 horizontal loops, each 200 m, giving 6 km of 40 mm PE pipe buried 1.2 m deep in adjacent fields
Thermal storage and distribution2 × 500 L unvented cylinders for DHW, 1 × 750 L buffer for space heating, 1 × 750 L buffer for pool heating, 1 × 1000 L cooling buffer
Low-temperature underfloor heating across living areas; fan-coil units (4-pipe) connected to the cooling buffer for active summer cooling
Swimming poolPlate heat-exchanger and dedicated circulation pumps linked to the pool buffer to keep water at set temperature year-round
Controls and complianceFull MCS design (room-by-room heat-loss, ground-loop sizing) and commissioning to MIS 3005 with NICEIC electrical compliance certification

Design performance

  • – Estimated annual heat demand (space, pool & DHW): ~162 MWh with an SPF ~3.8, giving substantial electricity savings compared with oil or direct electric options.
  • – Seasonal space-heating energy-efficiency class A+++ for the package
  • – Heating flow temperature: 45 °C for optimum COP and UFH compatibility.

Project success

  • Whole house comfort – Underfloor circuits supply gentle, even warmth; fan-coil active cooling maintains summer comfort without high electrical loads.
  • Carbon and cost savings – Replacing fossil-fuel options with a high-efficiency GSHP cuts annual CO₂ emissions by an estimated 60-70 % and shields the household from volatile fuel prices.
  • Pool perfection – The dedicated pool buffer keeps swimming temperatures stable year-round while recycling “waste” heat back to the ground loops during summer operation.
  • Future-proof resilience – With MCS certification, premium NIBE warranty and built-in monitoring, the system is ready for smart-grid incentives, annual servicing, and decades of efficient operation.

Oliver Larsson, Sales Director

Like what you see?

Get in touch with our team for further information and advice.

Contact us

Accreditations & Memberships

Like what you see?

Get in touch with our team for further information and advice.

Contact us
©2026 Better Planet

Want to find out more information?

Contact us