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About us

About us

Better Planet was founded in 2004 with a vision to make it easier and more affordable to use renewable alternatives for heating and electricity. Since then, we have successfully delivered several thousands of installations.

We are the market leader for design and installation of ground source heat pump systems in the South East of England, but we also do water source, air source and exhaust air heat pumps.

For new built properties and renovation project we also offer design and installation of underfloor heating, solar PV, MVHR and cooling. We are integrating the design of these systems with the heat pump to achieve a high performance renewable package for the property.

All our projects meet and exceed industry standards and manufacturer’s recommendations.

Our head office is based in Potters Bar, Hertfordshire and we have a sales office in Surrey. We cover all the South East of England including London, Hertfordshire, Essex, Cambridgeshire, Suffolk, Bedfordshire, Northamptonshire, Buckinghamshire, Oxfordshire, Berkshire, Surrey, Hampshire, Sussex and Kent.

Except for ground works, everything is done by our own staff. We have building services engineers for project design including schematics, layouts, energy statements etc. We have our own team of installers for plumbing and electrical work.

We are accredited under the government’s Microgeneration Certification Scheme for heat pumps and solar PV installations. This gives our clients access to government incentives and is a guarantee that all projects are subject to robust quality control. Our domestic clients benefit from our membership in the Renewable Energy Consumer Code (RECC) providing solid consumer protection.

We take pride in always giving our clients honest advice on what is the best solution for their property, both from a technical and financial point of view.

We use high performing products from well-established manufacturers. Over the years we have developed relations with preferred manufacturing partners supplying us with high quality products at preferential prices and warranties. We will always recommend products with solid performance at competitive prices.

For most of our heat pump projects, we specify units manufactured by Nibe. Nibe is based in Sweden and it is the leading manufacturer of heat pumps in Europe with over 50,000 heat pumps per year. They were established over 70 years ago and have yearly sales exceeding two billion pounds. Better Planet is Nibe’s leading installer for ground source heat pumps in the South East of England.

Our work consists of both domestic and commercial projects. For commercial clients we also offer a range of services on a consultancy basis such as feasibility studies, heat loss calculations and tender specifications.

More than 94% of our clients are willing to recommend us for similar work. They say they like our services because:
  • Our staff are friendly, helpful and you can expect a fast response

  • We are experienced, professional and knowledgeable

  • We always give honest advice

  • We are fully accredited and accountable

  • We offer high quality installations at a good value.

With government incentive schemes such as the Renewable Heat Incentive (RHI) and the Feed In Tariffs (FIT) in place, it has never been more rewarding to generate your own heating and electricity.