Repair and Servicing

Repair and Servicing

Heat pumps are relatively maintenance free. We used to recommend a yearly service of our heat pump installations, mainly to make sure that brine pressure has not dropped and that there is no air in the heating system. All our new installations now come with an automatic brine top-up (brine to water installations) and a de-aerator in the heating system, there is usually no need for a yearly check up.

Our recommendation now is not to leave it more than three years between services. Having said that, most of our heat pump installations come with an unvented cylinder which requires a yearly service for safety reasons under the G3 regulation. As we are on site anyway to check the cylinder, many of our clients ask us to check the heat pump at the same time for peace of mind.

To request a service or a repair please complete this form and we will get back to you as soon as possible.

GDPR Authority *

(Please see the Privacy and Cookies Link at the bottom of this page for how we may use any data you supply.)

I understand that Better Planet will use information supplied on this page to fulfil my request.